Privacy Policy
Last Updated: July 14, 2026
At Extruders Australia ("we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.
Information We Collect
We may collect personal information that you voluntarily provide when you:
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Complete a contact or enquiry form
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Request product information or specification sheets
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Subscribe to our newsletter or updates
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Contact us by phone or email
This information may include your name, company name, email address, phone number, and any information you choose to provide in your enquiry.
We may also collect non-personal information automatically, including your IP address, browser type, device information, pages visited, and website usage statistics through cookies and analytics tools.
How We Use Your Information
We use the information we collect to:
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Respond to enquiries and provide customer support
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Supply requested product information and documentation
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Improve our website and services
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Send relevant updates or marketing communications where you have provided consent
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Comply with legal and regulatory obligations
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic, and understand how visitors use our site. You can manage or disable cookies through your browser settings; however, some website features may not function correctly if cookies are disabled.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third-party service providers who assist us with website hosting, analytics, marketing, customer communications, or other business operations. These providers are required to protect your information and use it only for the services they perform on our behalf.
We may also disclose information where required by law or to protect our legal rights.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorised access, misuse, or disclosure. While we take appropriate security measures, no method of data transmission over the internet can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies before providing personal information.
Your Rights
Depending on applicable privacy laws, you may have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of your personal information where applicable
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Withdraw consent to receive marketing communications
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Contact us regarding how your information is processed
To exercise these rights, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be published on this page with the revised "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Extruders Australia
NSW Head Office
Unit 1/9 Bearing Road
Seven Hills NSW 2147
Australia
Phone: 1300 225 542